Online Ordering Return Policy

SPRING SEMESTER 2025 RETURN DEADLINE:

  • Textbooks must be returned by Jan. 31.
  • Textbooks purchased after Jan. 31 are FINAL SALE and cannot be returned.

SUMMER TERM 2025 RETURN DEADLINE:

  • Textbooks must be returned by June 6.
  • Textbooks purchased after June 6 are FINAL SALE and cannot be returned.

Ship textbook returns to:

MN Textbook Center
Attn: Returns
1301 Hennepin Ave
Minneapolis, MN 55403

RETURN REQUIREMENTS:

  • Return must include a receipt
  • Students are responsible for return shipping costs
  • Textbooks must be returned in the same condition as received
  • eBook refund requests must be made within 14 days of purchase. eBooks that have been activated cannot be returned.
  • Shipping and handling is not refundable
  • Returns sent without a receipt are subject to a lookup fee
  • Online orders not picked up within two (2) weeks of being fulfilled are subject to a restocking fee
  • All returns are at the discretion of the staff

NON-RETURNABLE ITEMS:

  • Opened/used access codes & eTextbooks
  • Opened plastic-wrapped textbooks and merchandise
  • Kits & course packets

DISCREPANCIES:

  • The MN Textbook Center must be notified of any inaccurate, damaged, or lost packages within one (1) week of the delivery date.
  • Please contact them at [email protected]

RENTAL BOOKS:

  • Rentals will be offered for select titles for campus or online courses
  • End of semester returns will be processed at the same time as the book buyback
  • Rental books must be secured with a valid credit/debit card
  • Rentals not returned by the rental due date will be charged for the cost of a new book (no late returns)
  • Rentals must be returned without damage, missing pages, etc.

PSEO BOOKS:

  • Students who drop/withdraw from a course must return all textbooks and supplies immediately to the campus store
  • All PSEO textbooks must be returned by the last day of the semester finals to the campus store
  • Books must be returned without damage, missing pages, etc.
  • Non-returned or damaged books will result in replacement charges to the student.

KITS:

  • Required kits for courses can be purchased in a campus store. They are not available for online ordering and cannot be shipped
  • Nursing kits will be picked up on the home campus lab. Receipt must be shown.

CAMPUS STORE PICK-UP:

  • Valid photo ID must be shown
  • Orders not picked up by the after two (2) weeks will be returned to the MN Textbook Center and charged a restocking fee.